when will thai airways refund flights
Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. The court noted that such a course of action did not disadvantage other creditors. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. If you have not received the activation email, simply enter your email address below, then click 'Submit'. The airline which carries out the irregular flight is responsible for granting you these rights. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. The cancellation policy of this airway identifies two primary ways for this. In such scenarios, you will be entitled to receive compensation. Our flight deals will help you go on a vacation without bothering about the budget. -Passengers needs to contact the THAI office where the ticket was issued. Flights from Bangkok to Brussels. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Talking point: have you given up on airport WiFi? THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. Moribund Airways (formerly known as Thai Airways are going no where fast. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. It determines all of the reversal terms. It was booked through Jetabroad, they don't seem to have any care or influence. In 2019, the airline posted a loss of US$382.2 million. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. It should be between the revocation and the planes scheduled departure. 1 was here. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Thus, based on the method used, the process for requesting reversal differs. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. Already have an ET account? . These aircraft are suitable for lucrative long-haul flights and come with room for 8 first-class passengers, 40 business-class passengers and 255 seats for those flying economy. Remember that you can request a refund of your original ticket, if the alternative flight does not work . Thai Airways now has a cash flow of around 20 billion baht. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. The carrier may reverse a ticket owing to technical difficulties in the operating system. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. . Later, you may have to pay a reversal fee when needed. The mammoth 2020 loss coincided with the airline . Signing up with Executive Traveller only takes a second and lets you Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. Also, the flight has to leave from a European Union Airport. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. It also expressed concern about the airline incurring further debt. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. To cancel via online follow these steps,1. expand_more. . Did you miss a connecting flight? Thai Airways finally given bankruptcy protection in Sept. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. The . 3. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Click on it. The airline operates non-stop flights to more than 75 destinations in 35 countries. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. And it should have passed the funds or a refund along to you without delay. Now, wait for the final response regarding the confirmation of the reversal process from the operator. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. No one arrived. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. Thai Airways Refunds due to Covid - any luck? 28 days is pretty standard. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. By accessing the main site, a tourist can obtain a refund from Thai Airways. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. I have waited more than a year. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. Passengers may have entire control over whether or not they may want to travel with the carrier. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Here are the best watches of the year: should you care? Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. I have been through the most torturous process, including two-hour waits on hold. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. interact with our community. Hi Guest, join in the discussion on The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. Refund your THAI Travel Voucher. When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. 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